Coronavirus (COVID-19) Staying Safe

Please click on links below for latest guidance on staying safe:

Key Workers

The Department of Health and Social Care has confirmed that personal assistants (PAs) are included in the definition of key workers. If your PA is being challenged as to whether or not they are a key worker, they should follow the steps below:

  • contact their direct payment provider (for example your local dp support service or your local authority or care your commissioning group) to ask if they have a letter or something that validates the PA is a key worker.

This will allow all PAs access to Keys Workers rights.

If you require a templated letter please contact us through the Contact us page on our website.


A direct payment holder or any member of their household is symptomatic or has a confirmed case of COVID-19, and their PA is providing direct care, PPE is required, and the PA, as an essential worker, will be eligible to receive that. Where the budget is set to purchase PPE this should continue. If not, the Local Authority or Clinical Commissioning Group should provide assistance. 


You have been identified as a frontline worker, delivering vital services. You contacted your employer, requesting a test for coronavirus. Getting tested is important, so you can have clarity on whether you or a family member, has the coronavirus and then you can either return to work or continue to isolate yourself and your household.

You are eligible for a test because:

  • you have coronavirus symptoms – a new continuous cough or high temperature and are following government guidelines on self-isolating; or
  • a member of your household has coronavirus symptoms meaning you are self-isolating in line with government guidelines

The test will take place at one of our Regional Test Sites. The sites operate a drive-through model, meaning you or a member of your household must drive to the site. We regret that we cannot test people who arrive on foot, take public transport or a taxi. People will also need access to a smartphone, in order to scan your test kits barcode in order to receive your results.

Please complete your registration using this online form[1]. It is important you complete all of the fields accurately.

Who from your household takes this test?

You are a frontline worker who is self-isolating because you are displaying symptoms, meaning you are eligible to take this test.

You are a frontline worker who is self-isolating because someone else in your household is displaying symptoms, and that person is over the age of 18, then they are eligible to take the test.

You are a frontline worker who is self-isolating because an under 18-year-old in your household is displaying symptoms then they are eligible to take the test. A parent or guardian must perform the swab test on 5-11-year olds. 12-18-year olds can perform the test on themselves. The test is unsuitable for under-fives. This test would still take place at a Regional Test Site.



Coronavirus (COVID-19) Money Matters

DP Guidance and Q&A

You may be aware that Covid-19 direct payment guidance has been published. The guidance includes questions and answers. It is intended for adults in England with direct payments and personal and health budgets.

A copy can be found on the link below.

Feedback on COVID19 Direct Payment Guidance - deadline extended

The Government is keen to ensure the guidance works for everyone and to do this they are inviting you to comment and make suggestions on any areas of improvement.

The deadline is Sunday 10th May and Think local act personal - TLAP will be coordinating all your feedback. If you would like to contribute please email

As a direct result of the Forums session on 22nd April we were invited to provide a small group of representatives to attend a workshop with Disability Rights UK, TLAP and In control. 

Personal Health Budgets

  • anyone with an NHS or local authority email address can have access to the Collaborative Network at (see logo just below which has an embedded link). They need only request access/register, again, at: (which is the full link to the COVID-19 resource itself
  • Encourage professionals in health and social care to access the Collaborative Network since we have a whole new COVID-19 webpage full of resources on PHBs and COVID-19
  •  is our public-facing page for clinician
  • Anyone with an existing PHB should contact their CCG or care coordinator/case manager in the first instance
  • As you may know, the Long Term Plan and some aspects of our programme are now paused. What this means is that the default position of PHBs in continuing health care (CHC) for, example, is paused. The priority is to focus on existing PHBs to ensure they remain viable and that the PHB holder can recruit and retain PAs, should they use PAs, and be able to access all the support and services they need to with their PHB. Our work to roll out, expand and deliver numbers to hit the annual ambitions is also paused. CCGs can still offer PHBs.

If you have any questions please contact

Forum Meeting - Updates

Many Thanks for our attendee's participation in our previous virtual meeting held on 22nd April 2020.

Following the success of this session, we will be providing upcoming details of future meetings shortly.

Our plan is to hold regular zoom meetings.

In the meantime please contact us via the contact us button on this website where we can put together an agenda for the next meeting if you have anything you would like to raise or discuss.

We look forward to hearing from you



Research opportunity

Francesca Pozzoli, PhD candidate University of Milan and London SDS Forum member is currently seeking participants for an exciting study on the topic of choice, personalisation and self-directed-support in the field of social care services for disabled adults and in the contexts of England and of the Italian region of Lombardy. See the attachment below for more details. Contact Francesca for more information: or +447459811712.


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